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About Our Jewelry & Policies (please see additional links above for more information).
Shipping Policy
All U.S. orders are shipped USPS using First-Class Mail or Priority Mail and will include insurance on orders $25.00 and over.
Orders under $25.00 you must request insurance, insurance is at an additional cost.

International and Overseas orders usually are shipped via USPS using International Global Priority mail. If insurance is desired,
orders will ship via either Express Mail, or Air Mail. Shipping options will be provided to International orders during the order
confirmation process. Items valued over $300 must be shipped using registered or comparable mail if international. This cost will
be included in the shipping and handling price. You must email for shipping & handling quotes.

Overseas orders may be subject to import duty and custom taxes that are your responsibility. Please familiarize yourself with these
regulations so you can receive your item quickly and efficiently, once it has arrived in your country. If our items are not
accepted/restricted from your country, do not order.

Due to Customs fees, we do not accept returns on International purchases. Therefore, the sale is complete when the purchased
items are delivered to the customer, customer's agent, or Customs Agency. Delivery itself finalizes the sale.

Shipping times
Shipping times are based on payment method from the time of receipt, and destination to where the order is being shipped. See
more at How To Order.

Guarantee
Every attempt is made to give an accurate description and photograph of each item. And we encourage you to contact us with
questions before you place your order. We are sure you will be happy with your order but in those rare circumstances you are not
satisfied with your purchase, you may return the item using the following guidelines in "Jewelry Order Return Policy - U.S. and
"International Order Returns".

Returns:
  • Jewelry Order Return Policy - U.S.
    You must notify us immediately, as soon as you receive the item. We will confirm acceptance of the return. A return request
    must be made and postmarked within 3 days of the receipt of the item.

    Returned items must be returned in exactly the same condition they were in when initially shipped. We will not give any
    refunds on items which have been tampered with or damaged, this will be left to our discretion. The item must be returned
    using the same shipping method it was originally sent within 3 days of approval confirmation so it will be returned within 7
    days from the time you received the item.

    A 15% - 20% restocking fee will be charged on any accepted returns and will be deducted from the refund. A restocking fee
    is frequently charged to compensate for additional bookkeeping and lost sales opportunity while it was out of the store.
    Refunds are given for the price of the item, less the restocking fee, and less postage as stated.

    The returned item must be insured for the full amount and have delivery confirmation. This is your responsibility. Until we
    receive the item, you are liable for the cost and the item.

    After we have verified that the returned item is as originally sent, we will issue a refund within 3 Business days of receipt.
    Refund will be given as we received payment. We will often allow the customer the choice of a refund or a store credit that
    can be used at any time.

    The buyer pays for return shipping and insurance, unless agreed otherwise between the buyer and us. It is recommend that
    you use delivery tracking and get a delivery receipt.

  • Unclaimed Packages
    The return policy is the same as the jewelry return policy. Follow the return policy above. A 15% - 20% restocking fee will be
    charged on any unclaimed packages and will be deducted from the refund. Refunds are given for the price of the item, less
    the restocking fee, and less postage as stated.

  • International Order Returns
    Due to Customs fees, we do not accept returns on International purchases. Therefore, the sale is complete when the
    purchased items are shipped. Delivery itself finalizes the sale.

  • Lay-away Returns
    There are no returns or refunds on any Lay-away purchase.

  • Indian Artifacts Returns
    The return policy is the same as the jewelry return policy. Follow the return policy above.

Damaged Orders
If your order was received damaged during shipment, do not dispose of the packaging material. You must file a claim with USPS.
Do not return the item to us. This will cancel out the USPS insurance. You need to retain all original packaging and all pieces of the
damaged item and take them to the USPS to file a claim. We will process the claim once we hear from the USPS.

A Little About Our Photos
We take photos under bright lights and offer large photos for better viewing. We use a variety of photography props...flowers, birds,
borders, small and med. jewelry bust, ring mounts, etc. to give you and idea what the jewelry will look like with color or when you
wear them. If you have questions about the jewelry or need additional photos, please ask before purchasing. (Note: If the photos
seem too dark, please adjust your monitor and/or use IE explorer.)

Condition
Our goal is to offer items of distinctive designs in collectible vintage antique jewelry whether you are beginning or advanced collector.

Excellent condition does not mean mint. We sell vintage and antique jewelry. If an item has been used, it will generally have at least
subtle or normal signs of wear. A piece of jewelry is still old and more fragile than a new one.

The condition of each item is described in the listing and we try hard to be as accurate as possible. Careful attention is noted from
the person/s whom we acquired the jewelry from. If you have any questions or want clarification, please contact us.

Our antique jewelry is at least 80 years old, and many times, much older than that; we have "older" vintage and vintage, with the
vintage being at least 25 years old, contemporary is less than 25 years old. Circa (c.) indicates an estimated date range of 10 years
before and after the date stated. Est. C. indicates an estimated date range of 10 - 20 years before and after the date stated. We are
not jewelry experts, and this is only an estimate. As with all vintage/antique jewelry, it may show wear due to use and age~

Jewelry Condition terms
Excellent - Almost new like condition, no major noticeable flaws, or only subtle signs of aging and wear. Normal plating wear from
laying against clothing, etc, or part of the original production process. We sell vintage and antique jewelry. If an item has been used,
it will generally have at least subtle or normal signs of wear. A piece of jewelry is still old and more fragile than a new one.

Very Good - Few minimal signs of wear or aging. Flaws will be considered normal due to aging, as darkened stones. Age of piece
considered and will be priced accordingly.

Good - Obvious signs of wear and aging and these will be described in the item description.

Most of the items shown on www.vintagejewelrybyteresa.com will be rated either EXCELLENT or VERY GOOD. Items identified as
GOOD will be offered because the design is so outstanding, or the piece is so rare and it was unfortunate enough to have a
noticeable flaw. These items will be priced accordingly.

Please be aware that old jewelry sometimes has glued in stones. This glue can deteriorate over the years. The stones can
dislodge in transit. That is why we place the jewelry in a plastic bag or it is wrapped, just in case.

The items listed originate from a variety of sources, so I cannot guarantee that items have originated from a smoke/pet free
environment.

Privacy
We do not sell or share the information you provide us with any 3rd party company or institution.

We collect the necessary contact information to process your order or contact you. Email will always be the first form of contact
should we need to contact you.

Newsletters
We send out a short news letter or invitation back to our jewelry shop about every 6 months, and then sometimes in between that for
new items or specials. If you wish not to receive this short news letter/invitation, please let us know. We will kindly remove your
email from the list.

Misprints, Errors & Disclaimers
While we make every effort to ensure the information on our website is accurate, misprints or other errors may occur. As such, we
reserve the right to change prices, fees, and charges of the products available through our jewelry store, any time and without notice
or liability. We also reserve the right to reject, correct, cancel or terminate any order.

We cannot guarantee the products advertised on the web site will be available at the time of your order. These are one of kind
pieces, and all items are sold on a first-come-first-serve basis. All prices and availability are subject to verification during the order
confirmation process.
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